AI
Chatwoot
Open-source customer support platform. Omnichannel inbox, Knowledge base, AI support assistant.
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Explore MarTech Africa
Customer Support
Explore Customer Support tools. Browse product features, use cases, company information and official links in the MarTech Africa directory.
Customer Support
Clickatell
Messaging and conversational commerce from a South African-founded company.
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CRM
Crisp
Bring customer conversations, live chat and support knowledge into one workspace.
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AI
Gorgias
Ecommerce customer service platform. Unified support inbox, AI customer conversations, Shopify customer context.
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AI
Help Scout
Customer support platform. Shared inbox, AI-assisted customer support, Automated assignments.
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Analytics
Hootsuite
Plan your content, manage conversations and understand your social performance in one place.
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Analytics
Microsoft Clarity
See how people interact with your website through heatmaps and session recordings.
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Customer Support
NapoleonCat
Social engagement management platform. Social inbox, Automated moderation, Publishing and analytics.
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