facebook
Join us
← All tools / Zoho CRM
The MarTech directory

Zoho CRM

Organise customer records, sales pipelines and team workflows.

CRMMarketing Automation
Visit website
Zoho CRM official website image
Zoho CRM Brand image

Meet the product

About Zoho CRM

Zoho CRM supports customer relationship management across sales processes and communication channels. Teams can manage records, automate workflows and analyse pipeline activity. It also provides customisation and integration options for fitting the CRM to existing business processes.

Built for

Sales and marketing teams that need structured customer and pipeline management.

What it can do

Features & capabilities

  • Contact and pipeline management
  • Workflow automation
  • Sales analytics
  • Multichannel communication
  • CRM customisation

Ways to use it

  1. 01

    Track leads through a sales process.

  2. 02

    Coordinate follow-up across teams.

  3. 03

    Build reports around customer activity.

Profile notes

Reviewed 16 September 2026

From platform to practice

Find expertise for your next step.

Browse experts ↗︎

Explore each profile for its services and the context behind its tool connections.

Keep exploring

More tools in this category

Browse the directory
CRM

Odoo CRM

CRM software for managing leads, sales opportunities and customer follow-ups.

Explore tool
CRM

Bumpa

Storefronts, inventory, orders and customer records for growing retailers.

Explore tool
Email Marketing

Mail Blaze

Cape Town-origin email marketing with automation and reporting.

Explore tool

Building a marketing tool?

Put your product
on the map.

Help Africa’s marketers discover what you’re building. Give your product a place in the MarTech Africa directory.

List your tool
A home for what you’re building
  1. 01

    Tell your product’s story

    Show what it does, who it helps and the team behind it.

  2. 02

    Show it in action

    Bring your profile to life with images, features and customer references.

  3. 03

    Make the next step easy

    Connect people to your website, demo and public contact details.

Already listed? Suggest a profile update